Topic index
Troubleshooting
DriverHub US pages whose titles, descriptions, or content match this topic.
A driver installation fails partway through. What now?
Reboot, temporarily close other software, and run the installer again as administrator. Confirm you downloaded the package for the correct model and Windows version. If it still fails, review any error message for a specific cause.
FAQ · TroubleshootingA feature is missing from my control panel. Why?
You may have installed a driver-only package rather than the full software suite. Download the complete package from the manufacturer's site to restore the control panel and its features.
FAQ · TroubleshootingAudio is not working after an update. How do I fix it?
Check that the correct playback device is selected in Windows sound settings, then verify the audio driver in Device Manager. Rolling back or reinstalling the audio driver from the official source often resolves the issue.
TroubleshootingBlack Screen After a Graphics Driver Update: How to Recover
Regain a usable display after a bad GPU driver install using Safe Mode, driver roll back, and a clean reinstall from the vendor.
TroubleshootingBluetooth Pairing Problems: A Reliable Checklist
Pair stubborn Bluetooth accessories by resetting pairing state, clearing old entries, and confirming the adapter and driver are healthy.
TroubleshootingDevice Manager Code 43 and Code 10 Errors Explained
Interpret and resolve the common Code 43 and Code 10 device errors with staged, reversible steps and clear escalation limits.
TroubleshootingDriver-Related Blue Screens: Finding the Culprit
Trace a repeating blue screen to a faulty driver using stability history, Safe Mode, and clean reinstalls, with firm safety limits.
FAQ · TroubleshootingHow do I fully remove a problematic driver?
In Device Manager, right-click the device, choose Uninstall device, and if offered, select the option to remove the driver software as well. Reboot afterward. For graphics, a dedicated clean-removal approach is often recommended.
FAQ · TroubleshootingHow do I roll back a driver?
In Device Manager, open the device's Properties, go to the Driver tab, and click Roll Back Driver. This may restore the previously installed version. The option is only available if a prior version is still stored on the system.
GuideHow to Download OEM Drivers From the Right Source
A safe method for finding and downloading drivers directly from manufacturers without adware or fake sites.
GuideHow to Identify Your Windows Device Before Downloading Drivers
Find your exact PC model, hardware IDs, and Windows version so you download the correct driver the first time.
HP · WebcamsHP Integrated Webcam Driver (HP TrueVision)
HP's integrated cameras, often branded TrueVision, are the lid cameras in HP laptops, driven by HP's imaging software and, on many models, an accompanying Windows Hello infrared component. Enter your HP product number to get the imaging and, where applicable, IR packages for your machine. These cameras frequently sit alongside a physical camera switch, so verify that before troubleshooting the driver.
TroubleshootingLaptop Touchpad Missing or Not Working
Recover a dead or missing laptop touchpad by checking the disable shortcut, Windows settings, and the OEM precision driver.
Hardware categoryMonitors & Displays
Monitor and display drivers. 13 listed driver families, with identification, sourcing, install, verification, and rollback guidance.
FAQ · TroubleshootingMy Bluetooth device will not pair. What can I try?
Make sure Bluetooth is enabled, remove any old pairing for the device, and confirm the Bluetooth driver is present and working in Device Manager. Updating or reinstalling the Bluetooth driver from the official source can help.
FAQ · TroubleshootingMy device stopped working after a driver update. What should I do?
Open Device Manager, right-click the device, choose Properties, open the Driver tab, and select Roll Back Driver to return to the previous version. If roll back is unavailable, uninstall the device and restart so Windows reinstalls it.
FAQ · TroubleshootingMy screen is stuck at a low resolution. What is wrong?
Windows is likely using a basic display driver because the proper graphics driver is missing or failed to load. Install the correct graphics driver from your computer or graphics card maker, then reboot.
TroubleshootingNo Sound on Windows: A Step-by-Step Recovery Guide
Restore audio playback by working through Windows output settings, device state, and driver checks before considering hardware service.
Editorial resourcePreparing Your PC Before a Hardware Change
A driver-focused checklist to run before swapping a graphics card, storage drive, motherboard, or other component.
TroubleshootingPrinter Shows Offline: Bringing It Back Online
Clear a stuck offline status on a USB or network printer with queue, spooler, and connection checks that do not risk your data.
Hardware categoryScanners
Scanner and imaging device drivers. 13 listed driver families, with identification, sourcing, install, verification, and rollback guidance.
TroubleshootingUSB Device Not Recognized: Practical Fixes
Diagnose an unrecognized USB device by isolating the port, cable, hub, and controller driver before assuming hardware failure.
TroubleshootingWebcam Unavailable or Not Detected
Bring back a missing webcam by checking privacy switches, app permissions, exclusive access, and the correct camera driver.
FAQ · TroubleshootingWhat does a yellow warning icon in Device Manager mean?
It indicates the device has a problem, such as a missing, corrupted, or incompatible driver. Right-click the device and check the status message, which often includes an error code that points to the cause.
FAQ · TroubleshootingWhat is a Code 43 error?
Code 43 means Windows stopped a device because it reported a problem. Try reinstalling the driver cleanly, checking cables and connections, and confirming the hardware itself is functioning. Persistent Code 43 can indicate a hardware fault.
TroubleshootingWi-Fi Keeps Dropping: Diagnosing Unstable Wireless
Track down intermittent Wi-Fi disconnects by separating router, signal, power-management, and driver causes with reversible tests.
FAQ · TroubleshootingWindows keeps reinstalling an old driver. How do I stop it?
Windows Update may replace a driver you installed manually. On supported editions you can adjust device installation settings to discourage automatic delivery for a device, but then you become responsible for keeping it current. Use this only when a specific update causes a real problem.